Payments
Understand balance, top-ups, and plan display
Make billing transparent with clear answers on purchases, credits, and what changes after checkout.
Articles
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Why my plan still shows Free after purchase
Troubleshoot the most common reasons a purchase is visible but the current plan has not updated yet.
How credits are used for 1K, 4K, and premium actions
Help users understand why different settings consume different amounts of credit balance.
Payment succeeded but credits did not update
Give users a quick checklist before a billing issue turns into a support ticket.
Credit system FAQ
Answer the most common user questions about when credits are charged, refunded, or left untouched.
Still Need Help?
Move from documentation into the right next action.
Use feedback for feature ideas and product suggestions. Use support guidance when the issue is blocking billing, credits, account access, custom-model readiness, or generation results.