Support desk

Support that gets you unstuck without losing momentum.

For account access, billing, credits, model processing, and generation issues, the fastest route is a clear email to support with enough detail to investigate in one pass.

Direct channel

Primary support contact

Email

support@wearlync.com

Usually within 1 business day

Use sales instead

For pricing, custom commercial arrangements, or founder conversations, use sales@wearlync.com.

Account email

Send the exact email used in WearLync so we can trace the account quickly.

Payment or job ID

Include the payment ID, generation ID, or the closest matching reference you have.

Screenshot or recording

A visual of the error, failed state, or missing result usually removes a full round trip.

What happened and when

Tell us what you expected, what happened instead, and the approximate time it happened.

Before you email

Check the help center if you want an answer right now.

The help center already covers fast paths for payment updates, failed generations, access issues, and support-ready checklists.