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Getting Started2 min read

What happens after I buy Basic, Standard, or Business

Set expectations for plan upgrades, credit balance changes, and where to verify the purchase.

Help CenterGetting StartedWhat happens after I buy Basic, Standard, or Business

What should update after payment

After a successful payment, the account should reflect a higher credit balance and the billing page should show the purchased pack under Last Purchase.

If the pack unlocks a higher entitlement, the Current Plan should update to match that entitlement for normal user accounts.

  • Buy Basic: Current Plan should show Basic
  • Buy Standard: Current Plan should show Standard
  • Buy Business: Current Plan should show Business

When the account already had a higher plan

If the user already unlocked a higher entitlement, a smaller later top-up should only add credits and update Last Purchase. It should not downgrade access.

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