Standalone product help, without the dashboard chrome.
Browse documentation in a focused view, then jump straight back into the app whenever you are ready.
Help users choose the right escalation path for product ideas versus account-blocking issues.
If the user is sharing a feature request, usability suggestion, or general product impression, feedback is the right path.
If the issue affects billing, access, credits, custom-model processing, or generation results, direct support should handle it with concrete identifiers.
Need A Human Touch?
When the article does not fully solve the problem, the fastest support requests include the account email, payment ID or job ID, a screenshot, and the approximate time of the issue.